Introduction
Luminari Lab respects the privacy of our clients, subscribers, and website visitors. This privacy policy outlines how we collect, use, protect, and share personal information.
Information Collection and Use
Types of Information Collected: We may collect personal data such as names, email addresses, phone numbers, and payment information.
Purpose of Collection: Information is collected to provide services, process payments, send confirmations and notifications, offer user support, and improve our offerings.
Consent: We collect information with user consent and inform users about the purposes for which it is used.
Data Sharing and Disclosure
Third-Party Sharing: We do not sell personal data. We may share information with trusted third-party service providers for operational purposes, such as payment processing, analytics, and marketing.
Legal Requirements: We may disclose information if required by law or in response to legal processes.
Data Security
Security Measures: We implement robust security measures to protect data against unauthorized access, alteration, or destruction. Our measures include:
- Encryption of services using SSL.
- Regular review of our information collection, storage, and processing practices.
- Physical security measures to guard against unauthorized access to systems.
- Restricted access to personal information to Luminari Lab employees, contractors, and agents who need the information to process it for us, all of whom are subject to strict contractual confidentiality obligations.
Data Breach Response: In the event of a data breach, we will promptly notify affected individuals and take necessary remedial actions.
User Rights and Choices
Access and Correction: Users have the right to access, correct, or delete their personal information at any time by contacting us.
Opt-Out and Consent Withdrawal: Users can opt out of marketing communications and withdraw consent for data processing by emailing us or clicking the unsubscribe button in any of our emails.
Cookies and Tracking Technologies
Use of Cookies: We use cookies to enhance website functionality, perform analytics, and personalize user experiences.Use of Cookies: If you request a password reset, your IP address will be included in the reset email.
User Control: Users can manage their cookie preferences through their browser settings. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.
International Data Transfers
Cross-Border Data Transfer: Data may be transferred and processed in countries outside of the user’s residence, where data protection laws may differ from those in the user’s home country.
Safeguards: We ensure appropriate safeguards for international data transfers as required by law, ensuring that your data remains protected regardless of where it is processed.
Children’s Privacy
Underage Users: Our services are not intended for individuals under the age of 16. We do not knowingly collect information from children. If we become aware that we have inadvertently collected personal information from someone under the age of 16, we will take steps to delete that information.
Client Privacy and Non-Disclosure
Confidentiality of Client Information: Any information shared or managed during our contracts with clients is considered confidential and will not be disclosed without explicit consent.
Non-Disclosure Agreement (NDA): All client information is protected under a commercial NDA, obligating us to maintain confidentiality throughout our engagement and beyond.
Deletion of Information: After the conclusion of a contract, we are committed to securely deleting all client-related information from our systems unless required otherwise by law.
No Sharing with Competitors: We strictly prohibit the sharing of any client information, directly or indirectly, with competitors.
Policy Updates
Changes to Policy: We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through our website or via email.
Contact Information
Queries and Complaints: Your privacy
